Grand Jatra Hotel Pekanbaru

The staff are very helpful and respond to our request immediately.. I also enjoy the Spa.. The hotel attach to a mall.. You also can easily find eating place around the hotel..

The location

When we first booked the hotel, we were told that it is a 5 STAR hotel so, we had high expectations of the hotel. Location is good, and most of the shopping centres/malls are located. Food is okay, not so many selections, the room service is also good. The staffs are all very friendly and accommodating, which is this hotel's GOOD POINT. The cleanliness of the toilet can be improved. Rooms are cleaned and towels are replaced everyday.

People friendly